Associate - Academic and Student Affairs

Function: Academic and Student Affairs

Location: Mohali

Reports to Position: Assistant Manager / Senior Manager

Band: A4 (Fixed Tenure - 1 year)

Reportees to Position: NA

Job Description

-------------------

#

Job Purpose

The Programme in Higher Education Administration offers a unique opportunity to gain hands-on experience at a world-class institution. As an Associate, you will play an essential role in supporting academic and administrative activities, contributing to the smooth delivery of programmes and student services.

This position is designed to help you build valuable professional skills and develop a strong foundation in education management. Through this programme, you will benefit from specialized workshops, mentorship, and real-world exposure to the operations of a premier academic institution. This is a promising opportunity for individuals looking to advance their careers in higher education administration and related fields.

#

Job Outline

The Associate will assist in the seamless planning and execution of academic and student affairs functions, with a focus on three main areas: examinations, course management, and bidding support.

Responsibilities include preparing and organizing exam materials, coordinating with invigilators, managing post-exam activities such as totalling checks, OMR sorting, and archiving; supporting course delivery by preparing course-related materials, managing schedules, coordinating hybrid and guest sessions; and assisting with the bidding process through system readiness, vendor coordination, and data collation.

Additionally, the Associate will maintain key academic records and documentation to support institutional needs such as rankings, surveys, and accreditation processes, ensuring the smooth and efficient functioning of academic operations.

Job Specifications

----------------------

#

Knowledge / Education:

• Any graduate
  

#

Specific Skills:

• Technical Proficiency in MS Office (Excel, Word, and PowerPoint)
  
• Data Management
  
• Organizational Skills
  

#

Desirable Experience:

• Freshers or candidates with prior experience in administration or academic coordination are preferred
  

Job Interface / Relationships

Internal

External

• LRC
  
• Academic Associates
  
• GRAF
  
• Operations Team
  

• Facility Management Team (Sarovar)
  
• Printing Team
  
• IT
  
• Other ISB empaneled vendors as required
  

S.No Key Responsibilities % Time Spent

1

Examination Support: Manage pre-exam setup (seating layouts, attendance sheets, paper bundling), coordinate invigilation and script collection, conduct totalling checks, OMR sorting, archival, audit data support, and organize paper viewing sessions. 40%

2

Course Management: Prepare CRFs, course packs, and session materials; manage faculty schedules and academic calendars; coordinate hybrid/guest sessions; handle course logistics, audit credits, and catalogue creation. 30%

3

Bidding Management & Data Support: Assist in preparing for course auction process events by coordinating system readiness and logistics, liaising with internal departments and external vendors to ensure smooth execution. Additionally, support the collection, validation, and consolidation of academic data required for institutional rankings, accreditation reports, student surveys, and tracking faculty contact. 30%

Total Time Spent on All Responsibilities 100%

S.No Key Result Area Key Performance Indicator Measure Weightage

1 Exam Administration (PGP Mid & End Terms)

• Accurate and timely preparation of exam materials (seating layout, question papers, OMRs)
  
• Effective coordination with invigilators and academic staff Smooth execution of Exam
  
• Sorting of question booklets and handing over the same to the respective course AAs
  
• Totalling checks and boxing of the papers for Paper viewing
  
• Organize the paper viewing sessions
  
• Timely and accurate audit data support
  
• Archiving of the papers
  

All the activities happen twice in the term*

• Timeliness and accuracy in pre & post exam activities
  
• 100% Stakeholder feedback
  
• Compliance with audit as per the guidelines
  

40%

2 Bidding Process & Academic Data Support

• Provide excellent support for readiness of course auction process at each phase and support bidding manager
  
• Coordinate with other departments and external vendor for smooth functioning of bidding process
  
• Collate the PGP data as required for Ranking and Accreditation process
  
• Support in preparation of graduating class data
  
• Collate faculty data for survey and share it with manager
  
• Collate faculty contact hour file term wise
  

• System readiness and error-free execution
  
• Accuracy of submitted data
  
• Stakeholder satisfaction and response time
  

30%

3 Course Management

• Preparing CRFs, course packs, and materials for sessions 1 and 2, assigned for the course and term
  
• Creating personalized schedules for all teaching faculty and updating any changes as needed
  
• Distributing CSV files for students -calendar blocking for PGP/PGP YL programmes in Hyderabad
  
• To prepare & send the customized weekly schedule from master schedule to the stakeholders
  
• Dry runs for new faculty and hybrid courses
  
• Handling Guest sessions, Class recording, tutorials scheduling
  
• Course Catalogue preparation
  
• Collating bidding information
  
• Collation of Audit credit information for staff/alumni and AAs
  
• Coordinating the logistical requirements for the course
  

• Delivery timelines met
  
• Session readiness and issue logs
  
• Faculty and student satisfaction
  
• Completeness of academic logistics and documentation
  

30%

Any Other Significant Input

Maintain good interpersonal relations, be detail-oriented, and have the ability to multitask effectively.

How to Apply?

“To apply, please write to talent_acquisition@isb.edu.â€

Hyderabad Campus

Indian School of Business

Gachibowli, Hyderabad - 500111

Timings : Monday- Friday, 08:00 AM IST to 06:00 PM IST* 040 23187777

• 0172 4591800
  
• careers_hyderabad@isb.edu
  
• careers_mohali@isb.edu
  
• careers_ra@isb.edu
  

Mohali Campus

Indian School of Business

Knowledge City

Sector 81, SAS Nagar ,Mohali - 140 306