- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
- Excellent interpersonal communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
Job Type: Full-time
Pay: ₹9,916.24 - ₹17,930.73 per month
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
Work Location: In person
Salary
Hourly based
Location
DL , India DL, India
DL , India DL, India
