- Handle incoming and outgoing calls with patients, parents and leads.
- Explain SmileGuard’s preventive care packages and guide patients through enrollment.
- Maintain professional and empathetic communication to build trust.
- Update patient responses, feedback and appointment details in the system/spreadsheet.
- Coordinate with clinics and internal teams to confirm appointments and follow-ups.
- Assist in answering patient queries related to services, pricing, and benefits.
- Maintain call logs and share daily/weekly reports with management.
- Minimum Graduate with good communication skills.
- Prior experience in telecalling, call center or customer service preferred.
- Ability to handle calls in Telugu, Hindi and English (multilingual preferred).
- Basic computer knowledge (MS Excel, Google Sheets, CRM tools).
- Good listening skills, patience, and customer-friendly attitude.
What We Offer Fixed salary in the range of ₹10,000 – ₹17,000 per month (based on experience & skills).
- Incentives for achieving call and conversion targets.
- Training and growth opportunities within SmileGuard.
- Supportive and positive work environment.
Job Type: Full-time
Pay: ₹10,000.00 - ₹17,000.00 per month
Work Location: In person
Salary
Hourly based
Location
TS , India TS, India
TS , India TS, India
