Department: Operations
Location: Noida, Sector 126
Experience: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant.
- Serve as the primary contact for all clients, addressing their issues and inquiries effectively.
- Establish and execute front desk standards and workflows.
- Resolve guest concerns and respond to questions, delivering outstanding customer service.
- Maintain a tidy and organized reception and front desk area.
- Oversee team members and all reception operations, including reservations, scheduling, calls, and email correspondence.
- Carry out administrative tasks like filing documents and updating records as required.
- Manage walk-in and phone inquiries, documenting visitor details accurately.
- Supervise the reception team, monitor housekeeping personnel, and oversee office support staff.
- Welcome clients visiting the premises and ensure meticulous maintenance of the visitor log.
Job Types: Full-time, Permanent
Pay: ₹20,550.87 - ₹35,604.20 per month
Application Question(s):
- Do you have at least 2 years of experience working in the hospitality industry? (Yes/No)
- Have you worked in a 5-star hotel or fine-dining restaurant environment? (Yes/No)
- Are you currently based in Noida or willing to relocate? (Yes/No)
- How many years of experience do you have in a front desk or customer-facing role? (Numeric)
- Have you supervised housekeeping or office support staff before? (Yes/No)
- Current CTC:
- Expected CTC:
- Notice period (In days)
Work Location: In person
Salary
Hourly based
Location
UP , India UP, India
UP , India UP, India
