Experience: Fresher to 6 Months
Location: Panchkula
Job Type: Full-Time
Industry: E-Commerce
We are looking for a dynamic and customer-focused
Customer Care & Support Executive to join our team in Panchkula. The ideal candidate will be responsible for handling customer queries via calls and chats, providing excellent service, and ensuring customer satisfaction.- Handle inbound and outbound calls professionally and efficiently.
- Respond to customer queries via chat and calls.
- Provide accurate information and resolve customer complaints in a timely manner.
- Maintain records of customer interactions and follow up where necessary.
- Escalate unresolved issues to the appropriate internal teams.
- Ensure high levels of customer satisfaction through excellent service.
- Good communication skills (verbal and written).
- Basic computer knowledge (MS Office, typing, internet browsing).
- Ability to handle chats and calls simultaneously.
- Problem-solving attitude and a customer-first approach.
If you're interested then please share your CV at hr@easynxt.com
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Salary
Hourly based
Location
HR , India Panchkula, HR, India
HR , India Panchkula, HR, India
