Umiko Web is a fast-growing digital solutions company dedicated to delivering innovative web, marketing, and technology services to businesses. Our mission is to help clients grow by providing tailored digital strategies and seamless customer support. We are passionate about creativity, communication, and client satisfaction.
We are looking for a
Customer Care Executive (Female) who can manage client coordination, handle calls, and ensure smooth communication with clients. The candidate will also work on Business Development Executive (BDE) responsibilities such as lead follow-ups, client relationship management, and basic sales coordination. Interns with strong communication skills are also welcome.- Handle inbound and outbound client calls with professionalism and clarity.
- Coordinate with clients regarding their requirements, feedback, and queries.
- Build and maintain strong client relationships to ensure high client satisfaction.
- Assist in business development activities like lead generation, follow-ups, and proposal sharing.
- Maintain proper records of client communication and update reports regularly.
- Work closely with the internal team to ensure smooth execution of client projects.
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal skills with the ability to build rapport with clients.
- Prior experience in customer care /client coordination / BDE preferred.
- Confidence in handling phone conversations and client meetings.
- Ability to multitask and manage time effectively.
- Basic knowledge of MS Office / Google Workspace tools.
- Bachelor’s degree in any discipline (preferred: BBA, MBA, B.Com, BA, or related field).
- Freshers with good communication skills may also apply.
- Interns currently pursuing graduation/post-graduation are welcome.
- Gender: Female candidates only
- Experience: 0–2 years (Freshers / Interns with strong communication skills are welcome)
- Immediate Joiners Preferred
https://docs.google.com/forms/d/e/1FAIpQLScK8tafIyxPwrWscOBFLs--0QcAB1xCxS19ZXn_DX-oOPcD7Q/viewform?usp=header
Job Types: Full-time, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- BDE : 1 year (Preferred)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
Salary
Hourly based
Location
UP , India UP, India
UP , India UP, India
