Customer Master Data Operator

Designation: Customer Master Data Operator

Qualification: Any UG / PG Degree / Computer / Engineering Graduates

Experience: At least 4 years of Master Data Operations experience is a must.

Gender: Male / Female

Job Location: Hyderabad

Job Type: 6 to 12 Months Contract | IST Mid Shift | Sat & Sun Week Off

Urgent requirement – only looking at candidates who are

immediately available and based in Hyderabad

Start: As soon as possible

Duration: 6 months contract + internalization at the client after 6 months based on performance

Mode: 5 days in office in HITECH City

Salary: Open | 20 to 30 % hike from current / last salary

Project context

Key requirement is SAP CM - Customer Master Data Maintenance experience.

The purpose of this role is to:

• Perform the maintenance of Customer Master Data
  
• Ensure the master data maintenance process results in the highest level of master data quality.
  
• Ensure the Service Level Agreement ( SLA ) on master data maintenance is met on regular basis.
  
• Identify and involve in continuous process improvement in the master data maintenance.
  
• Resolve master data quality with SLA.
  
• Perform the Restricted Party Screening ( RPS ) activities to mitigate risk and due diligence.
  
• Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.
  

The following details activities will be the main activities of the role:

Master Data Maintenance:

• Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team.
  
• Maintain the master data within the agreed SLA with the relevant stakeholders.
  
• Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity.
  
• Maintain the SoPs and keep them up to date.
  
• Perform annual blocking of inactive master data diligently.
  
• Participate in the internal audit on master data related topic.
  

Restricted Party Screening:

• Perform the RPS activities actively and review the positive alerts within the day and resolve them (if needed) within the SLA.
  
• Maintain the RPS sanction list and keep it up to date.
  
• Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner.
  
• Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.
  

Project roles and responsibilities

• At least 4 years of Master Data Operations experience is a must.
  
• Bachelor�s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred
  
• Working knowledge of MDG and SAP is a must.
  
• Experience in master data maintenance is a must.
  
• Experience in restricted party screening is preferred.
  
• Experience in collaboration with peers and partners across organizations.
  
• Problem-solving and hands on skills ( investigate requests / problems and recommend solutions to ensure completion of activities within SLA ).
  
• Willingness to learn about multiple disciplines.
  
• Ability to work with teams globally.
  
• Takes extra initiative on the floor.
  
• Fluency in English is a must.
  

Skills:

• Minimum 4 years of experience in SAP and Master Data Management
  
• Strong experience in creation and maintenance of Customer Master Data
  
• Knowledge of Customer Master Data management tables on SAP
  
• Excellent level of English and good communication skills
  

Job Type: Contractual / Temporary

Contract length: 12 months

Benefits:

• Internet reimbursement
  
• Leave encashment
  
• Paid sick time
  
• Paid time off
  

Work Location: In person