Job Description – Customer Relationship Executive (CRE)
Brand: Zaribari – Luxury Fashion
Brand: Zaribari – Luxury Fashion
At
Zaribari, we believe that luxury is not just in the garment—it is in every detail of the customer journey. We are seeking a Customer Relationship Executive (CRE) who will serve as the face and voice of the brand, ensuring that each interaction is warm, seamless, and reflective of the exclusivity our clients deserve.- Luxury Communication: Respond to client inquiries on WhatsApp, Instagram, and other platforms with promptness, warmth, and sophistication.
- Personalized Appointments: Arrange and manage appointments for consultations, fittings, and private viewings, ensuring a smooth and memorable client experience.
- Concierge-Style Follow-Ups: Maintain ongoing communication with clients through follow-up calls and messages, offering gentle reminders and thoughtful updates.
- Client Relationship Management: Build long-lasting relationships by understanding client preferences and anticipating their needs.
- Seamless Coordination: Liaise with the design and sales teams to ensure every client request is met with precision and care.
- Brand Representation: Uphold the values of luxury, discretion, and exclusivity in every interaction.
- Polished, well-spoken, and client-centric with a natural flair for hospitality.
- Exceptional communication skills in English and Hindi; poised and graceful in tone.
- Organized and detail-oriented with the ability to manage multiple client requests.
- Tech-savvy, proficient in WhatsApp Business, Instagram, and CRM systems.
- A warm personality with the ability to make clients feel valued and at ease.
- Graduate in Hospitality, Luxury Management, Fashion Communication, or related fields.
- 1–2 years of experience in luxury retail, premium hospitality, or client relations.
- Prior exposure to fashion, couture, or luxury services will be highly valued.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Work from home
Work Location: In person
Salary
Hourly based
Remote Job
Worldwide
Job Overview
Location
RJ , India
