- Education: Undergraduate/Graduate/Postgraduate (UG freshers not eligible)
- Experience: 0–3 years in a customer service role
- Handle customer queries and concerns via voice calls (North America process)
- Provide accurate information and resolve issues in a professional manner
- Ensure customer satisfaction through effective communication
- Work in rotational shifts as per business requirements
- Excellent spoken English and communication skills
- Customer service experience preferred (freshers with Grad/PG can apply)
- Willingness to work in rotational shifts
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹29,000.00 per month
Benefits:
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- Voice Process ( Customer Service): 1 year (Preferred)
- Customer Interaction, Process Adherence: 1 year (Preferred)
- computer proficiency (MS Office, email, CRM tools): 1 year (Preferred)
- International Voice/Customer Service Process: 1 year (Preferred)
- Documentation, E-commerce Knowledge: 1 year (Preferred)
- Soft Skills, Time Management: 1 year (Preferred)
- Team Collaboration, Learning Agility, Multi Tasking: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary
Hourly based
Location
UP , India UP, India
UP , India UP, India
