Company is a
leading FinTech platform offering easy access to financial products such as personal loans, credit cards, insurance, and investment plans.The company bridges the gap between financial institutions and end users by simplifying the lending and insurance processes digitally.
We are seeking a
Customer Support Executive proficient in both Tamil and Telugu to handle customer queries across our digital lending and insurance platforms.The ideal candidate will be the primary point of contact for South Indian clients and will ensure high-quality assistance and satisfaction.
- Handle inbound/outbound calls and chats in Tamil or Telugu Language.
- Assist customers with loan applications, insurance policies, and general queries.
- Coordinate with internal departments to resolve customer issues.
- Maintain accurate records in CRM and support systems.
- Provide feedback on recurring issues and customer experience improvements.
- Graduate in any discipline.
- 3–5 years of customer support experience (preferably in finance or insurance).
- Fluent in Tamil, Telugu, Hindi, and English.
- Good communication, patience, and problem-solving skills.
- Basic computer knowledge and CRM experience.
Send your resume to:
madhur@adrianaa.comWhatsApp your profile to:
+91 8010768617Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Have you worked in Fintech or Insurance Industry company?
- How much you rate yourself in 0/10 in English communication skills?
- Are you a Immediate Joiner?
- What is your In Hand Salary per month?
- Do you know language Tamil or Telegu?
Experience:
- Customer Support Executive: 1 year (Required)
Location:
- Gurugram, Haryana (Required)
Work Location: In person
Salary
Hourly based
Location
HR , India HR, India
HR , India HR, India
