Diagnostic Imaging Manager

Job Title: Diagnostic Imaging Manager

Job Summary: The Diagnostic Imaging Manager is responsible for overseeing the daily operations of the diagnostic imaging department, including MRI, CT, Ultrasound, X-ray, BMD, 2D Echo, ECG and EMG services. The role involves planning, organizing, and managing departmental activities to ensure high-quality imaging services and optimal patient care.

Key Responsibilities:

Operational Management

· Plan, organize, and manage daily operations of the diagnostic imaging department.

· Ensure efficient utilization of resources and adherence to departmental protocols.

· Monitor and evaluate departmental performance and implement improvements as needed.

· Organize staffing schedules to meet the needs of the Diagnostic imaging services

· Responsible for managing the appointment scheduling for the different consultants.

· Works on process and system enhancement to ensure the least possible patients’ waiting time and the smoothest possible patients’ access to service.

· Monitor key performance indicators and prepare regular reports for senior management.

· Resolve complex patient inquiries or issues, and reporting to the management.

Patient Care

· Ensure patients receive high-quality imaging services in a timely and compassionate manner.

· Address patient concerns and ensure a positive patient experience.

· Collaborate with other healthcare professionals to provide integrated patient care.

• Analyse patient feedback, coordinate with clinical and administrative staff to address operational issues and implement improvements.
  
• Reviews continuously patients’ comments and feedback and accordingly rectifies root causes of repeated patients’ comments and complaints.
  
• Be proactive in reviewing the current service, making recommendations and implementing changes to continuously improve the patient experience.
  

Policy and Procedure Development

• Develop and implement policies and procedures to enhance patient care and departmental efficiency.
  

Staff Management

• Responsible for recruitment, training, and performance evaluation of Diagnostic clerical staff, while identifying and addressing areas for improvement.
  

Miscellaneous

• Other jobs may be assigned by the Management from time to time.
  

Qualifications:

• Post-graduate in hospital management.
  
• Minimum of 7 years of experience in healthcare operations, preferably in an outpatient setting.
  
• Strong leadership and communication skills.
  
• Ability to analyze data, identify trends, and implement process improvements.
  
• Excellent organizational and problem-solving skills.
  
• Experience with electronic health records (EHR) systems.
  
• Familiarity with healthcare quality improvement initiatives.
  
• Ability to work under pressure and manage multiple tasks simultaneously.
  

Please share your resume on -hr@holyfamilyhospital.in /hrdirector@holyfamilyhospital.in/deputy@holyfamilyhospital.in

Job Type: Full-time

Pay: ₹60,000.00 - ₹70,000.00 per month

Benefits:

• Provident Fund
  

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
  

Education:

• Bachelor's (Required)
  

Experience:

• total work: 1 year (Preferred)
  

Work Location: In person