Job Description – F&B Associate/Assistant


Location: Flurys Outlet (as per requirement)
Department: Food & Beverage Service
Reports To: Outlet Manager / Restaurant Supervisor


Position Overview


The F&B Associate/Assistant will be responsible for delivering exceptional guest service, ensuring smooth day-to-day food & beverage operations, and maintaining Flurys’ standards of service, quality, and hospitality. The role requires a guest-oriented approach, attention to detail, and teamwork to create a delightful dining experience for customers.


Key ResponsibilitiesGuest Service & Operations


  • Greet and seat guests in a warm, professional manner.
  • Take accurate food and beverage orders and serve them as per standard service guidelines.
  • Provide detailed menu knowledge to guests and assist with recommendations.
  • Ensure timely service of food and beverages with proper presentation.
  • Handle guest complaints and queries politely, escalating to seniors when required.


Service Standards & Outlet Maintenance


  • Maintain table settings, cleanliness, and overall outlet hygiene at all times.
  • Follow sequence of service standards as set by Flurys.
  • Ensure availability of cutlery, crockery, and other service materials.
  • Assist in setting up buffet/counters and replenishing items when required.
  • Support in maintaining stock of condiments, supplies, and beverages.


Teamwork & Coordination


  • Coordinate with kitchen staff to ensure smooth order delivery.
  • Work closely with cashier and other team members to maintain workflow.
  • Assist seniors in training new associates when required.


Sales & Upselling


  • Promote and upsell food and beverage items to enhance customer experience and increase sales.
  • Suggest daily specials and new menu items to guests proactively.


Qualifications & Skills


  • Minimum 0–5 years of experience in F&B service (freshers may also apply).
  • Diploma/degree in Hotel Management or equivalent preferred.
  • Good communication skills in English (knowledge of local language is a plus).
  • Pleasant personality with a customer-oriented approach.
  • Ability to work in a fast-paced, team-oriented environment.
  • Knowledge of F&B service standards and basic restaurant operations.


Work Conditions


  • Flexible to work in shifts, weekends, and holidays as per outlet requirements.
  • Standing for long durations during service hours.


Growth Opportunities


  • Opportunity to grow into senior F&B roles such as Captain, Supervisor, and Outlet Manager based on performance.


Job Type: Full-time


Pay: ₹10,825.08 - ₹20,000.00 per month


Work Location: In person

Salary

Hourly based

Location

WB , India Shiliguri, WB, India

Job Overview
Job Posted:
1 week ago
Job Type
Full-Time
Job Role
2D Animator

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Location

WB , India Shiliguri, WB, India