- Manage the process of checking guests in and out.
- Handle reservations made via phone or online platforms.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered.
- Registers guests and manages the rooming chart.
- Organizing transport services for guests at their request.
- Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
- Deliver consistent, high-level service to guests.
- Contributes to the smooth and efficient running of the Reception within the Rooms division.
- Minimum of 2 years of experience in a similar role at a 4-star or 5-star property.
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- Good customer service, communications and interpersonal skills are a must.
- Experience in handling C Form procedures for foreign guests is essential.
- Freshers having relevant degree or diploma in Hospitality or Tourism Management will also be considered.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Salary
Hourly based
Location
KL , India Wayanad, KL, India
KL , India Wayanad, KL, India
