We are seeking a technically capable and proactive
IT Administrator to join our team in Mumbai. This stand-alone position plays a vital role in maintaining and supporting the Group’s IT infrastructure, coordinating with departments across all international offices. The role also acts as the primary liaison with our outsourced IT support provider, Microbyte, ensuring service quality and issue resolution.Our IT environment is built on Microsoft Azure and the Microsoft Office suite, including SharePoint and OneDrive, with a mix of laptops and desktops across our operations.
Key ResponsibilitiesIT Systems & SupportProvide first-line support to staff across all offices for hardware, software, and access issuesSet up and configure laptops and desktops, ensuring readiness for new starters and role changes
Manage user accounts, permissions, and licences within Microsoft Azure, Office 365, SharePoint, and OneDrive
Maintain device security and enforce company IT and data protection policies
Ensure timely provisioning and deactivation of user accounts and equipment
Support onboarding processes with appropriate IT setup and documentation
Escalate and follow up on unresolved IT issues through the correct channels
Coordinate small projects or requests with Microbyte, such as system upgrades or configuration changes
Track and manage software licences and renewals
Support procurement processes by identifying hardware or licensing needs
Assist in ensuring compliance with local and global data security standards
Support business continuity efforts and contribute to IT-related risk management
Strong knowledge of Microsoft Azure, Office 365, SharePoint, and Windows environments
Experience managing IT assets and software licensing
Ability to work independently, manage multiple priorities, and communicate effectively with non-technical stakeholders
Familiarity with working in a global business setting or supporting remote users
Exposure to financial services or other regulated industries
Understanding of IT compliance, data protection, and cybersecurity principles
IT certifications such as Microsoft Certified: Azure Fundamentals or CompTIA A+
Full support to complete industry certifications and progress your career within the business
Skybound Wealth Management is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background.
Support
Mumbai Office
Salary
Hourly based
Remote Job
Worldwide
MH , India
