Lead BA P&C

Job Title: Senior Business Analyst P and C Insurance Claims and Underwriting

Experience Required: Minimum 10 years overall, with at least 5 years in P and C Insurance

Job Summary:

We are looking for an experienced Business Analyst with strong domain expertise in Property and Casualty Insurance, specifically in Claims and Underwriting. The ideal candidate will have hands-on experience with a wide range of insurance products including General Liability, Commercial Auto, Workers Compensation, Environmental Liability, Healthcare Liability, Cyber, Marine, Property and Energy, and Professional Liability. This role requires deep knowledge of Agile and SAFe Agile methodologies and the ability to work closely with cross-functional teams to drive business and technology transformation.

Key Responsibilities:

Lead business analysis efforts across Claims and Underwriting functions for various P and C insurance products

Conduct detailed requirement gathering and gap analysis by collaborating with business, operations, and technology stakeholders

Translate business needs into structured documentation including business requirement documents, functional specifications, process flows, and user stories

Define operational objectives and align them with system capabilities and business goals

Create workflow diagrams and process maps to visualize current and future state operations

Work with Underwriting, Claims, Finance, Actuarial, and Data teams to define and map data requirements across systems

Identify project milestones, phases, and deliverables; assist in forming project teams and managing budgets

Deliver actionable insights through data analysis and reporting to support strategic decisions

Support system testing and validation to ensure alignment with business requirements

Break down roadmap features into manageable user stories and manage them using Agile tools like Jira

Facilitate stakeholder communication to validate requirements and secure approvals

Apply Agile and SAFe Agile methodologies to optimize project execution and delivery

Collaborate with ERP and integration teams to ensure seamless business operations

Required Skills and Qualifications:

Minimum 10 years of experience in business analysis, with at least 5 years in P and C Insurance Claims and Underwriting

Strong knowledge of P and C insurance products including General Liability, Commercial Auto, Workers Compensation, Environmental, Healthcare, Cyber, Marine, Property and Energy, and Professional Liability

Proven experience with Agile and SAFe Agile frameworks

Proficiency in tools such as Jira and Confluence

Strong analytical, documentation, and problem-solving skills

Familiarity with ERP systems and business integration practices

Excellent communication and stakeholder management skills

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.