- Appointment Scheduling
- Schedule, reschedule, and confirm patient appointments in coordination with providers.
- Manage cancellations and no-shows with appropriate follow-up.
- Patient Communication
- Make outbound calls to patients to confirm demographic and insurance details.
- Remind patients of upcoming appointments, required documents, or pre-authorizations.
- Provide clear instructions related to visit type (in-person, telehealth, follow-up, etc.).
- Ensure correct entry of insurance information to prevent claim denials.
- Coordinate with the eligibility and verification team as needed.
- Strong communication skills (verbal & written) with a customer service mindset.
- Knowledge of healthcare terminology, insurance plans, and medical billing basics
- Proficiency in practice management systems and MS Office (Excel, Word).
- Familiarity with HIPAA and compliance regulations.
- It's a NIGHT shift job (5.30 PM to 2.30 AM IST)
- Work from office job only
- US Call center experience candidates can apply also
- Food Allowance every month
- Night Shift Allowance every month
- Rent Allowance every month (Only North-east Candidates)
- Annual Bonus
- Quarterly Team Outing
- Paid time off both CL & SL
- Both USA & IND Holidays
Job Types: Full-time, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
Salary
Hourly based
Location
GJ , India GJ, India
GJ , India GJ, India
