Regional Trainer – Beauty & Personal Care

Role Overview:

We are seeking a passionate and experienced Regional Trainer with a strong

background in premium/luxury beauty retail. This role is pivotal in enhancing the

skills and knowledge of retail store staff, including Beauty Advisors (BAs), through

structured training programs and on-ground coaching. The candidate should

possess a deep understanding of skin consultation, makeup techniques, product

knowledge, and sales/service excellence.

This position involves extensive travel across the assigned region to ensure

consistent training delivery, performance evaluation, and implementation of learning

initiatives.

Key Responsibilities:

1. Training Delivery & Execution

ï‚· Implement training programs for store teams, BAs, and new hires across

the region.

ï‚· Deliver engaging sessions on product knowledge, sales techniques,

service behaviour, and makeup application.

ï‚· Conduct a mix of classroom, virtual, and on-floor training to drive

behaviour change and skill enhancement.

ï‚· Collaborate with external brand trainers to schedule and deliver product-

specific trainings.

2. Staff Coaching & Performance Evaluation

ï‚· Monitor key sales KPIs (e.g., conversion rate, AOV, UPT) and design

training interventions accordingly.

ï‚· Conduct regular on-ground evaluations of store staff and provide

constructive feedback.

ï‚· Track BA productivity, grooming, service quality, and recommend

improvement actions where necessary.

ï‚· Ensure effective onboarding training for all new staff in the region.

3. Content Creation & Customization

ï‚· Develop training content related to beauty categories, brand storytelling,

customer service, and product usage.

ï‚· Work with brand training teams to source content for Top 20 brands in-store.

ï‚· Localize training content based on regional trends and customer profiles.

4. Training Administration & Reporting

ï‚· Maintain accurate records of all training sessions conducted and staff trained.

ï‚· Share weekly/monthly training reports with central L&D and operations teams.

ï‚· Monitor staff engagement with e-learning platforms/LMS, ensure

assessment completions and certification status.

5. Market Intelligence & Feedback

ï‚· Stay informed about current beauty industry trends, product innovations,

and customer preferences.

ï‚· Collect feedback from store teams and customers on product performance,

training needs, assortment gaps, etc.

ï‚· Act as a bridge between the operations and brand teams to relay training and

performance insights.

Candidate Profile:

 4–6 years of training experience, preferably in premium/luxury beauty

retail.

ï‚· Strong knowledge of beauty techniques including makeup application,

skincare consultation, and product usage.

ï‚· Exposure to retail operations and customer service excellence.

ï‚· Excellent communication, facilitation, and interpersonal skills.

ï‚· Strong analytical thinking and ability to link training to business outcomes

(KPIs).

ï‚· Working knowledge of Microsoft Office tools (PowerPoint, Word, Excel).

ï‚· Comfortable with virtual training platforms and e-learning tools.

ï‚· Willing to travel extensively within the assigned region.

Preferred Traits:

ï‚· Passionate about beauty, wellness, and education.

ï‚· Energetic, approachable, and a natural motivator.

ï‚· Highly organized and self-driven, with a proactive mindset.

Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Benefits:

• Provident Fund
  

Work Location: In person