- Giving Onsite support (Live testing, Device Issue, Link Monitor)
- M2M Solution testing with sample SIM card
- Maintaining and sharing daily update with all stake holders on open points
- Align service tickets to engineers and tracking progress of work
- Delivery of third party media/bandwidth/Hardware
- Initiating network surveys on problematic locations
- Logging Ticket with Airtel and coordination for Troubleshooting
- Circle Network TAT is freeze
- Excellent relationship management with customer, cross functional team
- Good written and verbal communication skills
- Can do attitude & problem solving skills
- Result Orientation
Updated Date
07-09-2025
Job ID
Job_8447
Function
Customer Experience
Location
KL-Cochin-Maradu-Circle, Cochin, Kerala, India
Experience
2 - 5 Years
Employee Type
Employee
Salary
Hourly based
Location
KL , India KL, India
KL , India KL, India
