Sales And Customer Relationship Executive

Key Responsibilities:

• Sales Management:
  
• Actively engage with new and existing customers to understand their needs and recommend suitable ceramic and sanitary ware products.
  
• Achieve and exceed sales targets and key performance indicators (KPIs).
  
• Prepare and deliver compelling sales presentations and product demonstrations to potential clients.
  
• Negotiate contracts, pricing, and terms of sale to close deals effectively.
  
• Stay informed about market trends, competitor activities, and new product launches to maintain a competitive edge.
  

• Customer Relationship Management:
  
• Build and maintain strong, positive relationships with customers, including architects, builders, contractors, and individual homeowners.
  
• Serve as the primary point of contact for customer inquiries, feedback, and complaints, ensuring timely and effective resolution.
  
• Promote a culture of responsiveness and reliability, ensuring customers feel valued and heard.
  
• Conduct follow-ups to ensure customer satisfaction and generate repeat business and referrals.
  
• Maintain an accurate and up-to-date customer database and sales records.
  

• Product Knowledge and
  

Communication:

• Possess a strong understanding of our full range of ceramic tiles, sanitary ware (WC, sink, basins etc.), and other related items.
  
• Effectively communicate the features, benefits, and value proposition of our products to diverse customer segments.
  
• Provide expert advice and technical information to assist customers in making informed purchasing decisions.
  

Required Skills and Qualifications:

• Education: A Bachelor's degree in Commerce (B.Com) or any other relevant bachelor's degree is required.
  
• Experience: Proven experience in sales and customer relationship management, preferably within the ceramic, sanitary ware, building materials, or a related industry.
  

• Communication:
  
• Exceptional verbal and written communication skills with the ability to articulate complex information clearly.
  
• Demonstrated ability to build rapport and trust with a wide range of customers.
  
• Strong listening skills to understand customer needs and provide tailored solutions.
  
• Customer-Centric Mindset: A strong commitment to customer satisfaction and a proactive approach to problem-solving.
  

• Other Skills:
  
• Excellent negotiation and closing skills.
  
• Ability to work independently and as part of a team.
  
• Proficiency in using CRM software and Microsoft Office Suite.
  
• Results-oriented with a strong drive to meet and exceed targets.
  

What We Offer:

• Competitive salary with a performance-based incentive structure.
  
• Opportunities for professional growth and career advancement.
  
• A supportive and collaborative work environment.
  
• Training on new products and sales techniques.
  

Timing:9:30 am-7 pm

Working Days: 6

Experience:2-3 Years

Location: Vesu

Contact: 7984150962

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)
  

Work Location: In person

+91 7984150962