o Communicate all brand related stories to customers as and where need arises


o Engage prospects in discussion and activities on Royal Enfield bikes


Ø

Vehicle Sales


o Receive all web enquiries coming in DMS and calls for enquiries to dealership. Call and understand the requirements of each enquiry. Accordingly provide information, invite to store [set appointments], book a test ride [in store/ at home, office].


o Make sure that the customer receives a warm welcome at the showroom, is made comfortable and is offered appropriate refreshments


o Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy RE


o Update customer details on the DMS on real time basis - Ensure data capture as per RECODE


o Facilitating test rides in store and at home/office


o Check for finance requirements, cross selling opportunities for apparel and accessories


o Ensure achievement of monthly sales targets


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Customer Satisfaction


o Own the customer satisfaction scores for the sales process


o Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, etc.


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Post Booking Process


o Confirm vehicle receipt in the system post PDI from PDI executive


o Carry out vehicle allocation as per norms, follow up with customer for confirmation of allocation, check with customer appropriate date for invoicing


o Prepare customer invoice, coordinate with customer, 3rd party finance executive for payment


o Finalize delivery date with delivery manager and customer


o Confirm with customer insurance requirements and process insurance


Job Types: Full-time, Part-time, Permanent


Pay: ₹10,000.00 - ₹15,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund


Work Location: In person

Salary

Hourly based

Location

KL , India Paravur, KL, India

Job Overview
Job Posted:
1 week ago
Job Type
Full-Time
Job Role
Sales Executive

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Location

KL , India Paravur, KL, India