Job Description:
To provide an effective link between the customer and the workshop, retain customers by meeting customer expectations and expand the range and quality of the service department’s customer base with the objective of continuous flow of jobs to the workshop to maximize profitability within defined plans & policies.
Ensure full coordination between different work sections in order to optimize work order opening & completion. Establish polite and efficient contact with potential and existing customers, ensure accurate information is obtained from service supervisor and communicated effectively to the customer, receive and deliver vehicles in a customer friendly manner, obtain prompt payment of customer invoices by ensuring the details are accurate, ensure personal appearance and conduct are at all times to line with companies’ requirement in order to improve customer satisfaction levels.
Diploma Engineer /ITI with 3 - 4 years of work experience in customer service in an automobile company.
Skills
Customer Orientation, Communication Skills, Team Management Skills
Job Types: Full-time, Permanent
Pay: ₹14,792.54 - ₹35,418.31 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Experience:
- service: 3 years (Preferred)
Language:
- Kannada (Preferred)
License/Certification:
- Driving Licence (Preferred)
Work Location: In person
Salary
Hourly based
Location
KA , India KA, India
KA , India KA, India
