Job Description:
Position TitleSr Manager D&T, ITQ and PIC
Digital and Technology
Mumbai
11 AM to 8PM
Pillar Head – Supply chain and ITQ
Hybrid
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
JOB OVERVIEW Function OverviewThe Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link
AcronymsD&T – Digital and Technology
ITQ – Innovation, Technology and Quality (General Mills’ New Product Development organization)
MDM – Master Data Management
PIM – Product Information Management
Purpose of the roleThis is a pivotal time to be part of General Mills’ Supply Chain and ITQ Solutions Delivery organization, as we lead a global supply chain transformation across our North America, International, and PET businesses through modern platforms like SAP S/4, Infor Optiva, Artwork Solutions, Stibo for MDM / PIM, Workflow solutions and other legacy custom application, in the New Product Development / PLM / MDM / PIM spaces.
As Sr. D&T Manager – ITQ & PIM, you will drive the Run, Improve, and Transform agenda across planning, logistics execution, and data-driven operations for GMI’s global supply chain. You will lead day-to-day delivery, capability advancement, and transformation of platforms including SAP S/4, Infor Optiva, Artwork Solutions, Stibo for MDM / PIM, Workflow solutions and other legacy custom application, DataOps, and AI enablement, while managing a large cross-techno-functional team across North America and India GIC.
This role would require Functional expertise along ITQ (Innovation, Technology and Quality), PLM and PIM space, experience of cutting-edge data driven interventions in understanding of Technology and integration and strategic business partnership to deliver scalable impact. The Senior Manager would collaborate with senior global leaders and play a pivotal role in shaping the digital supply chain of the future.
In this role, the key stakeholders would be senior leaders across Supply Chain, Digital Platform, and Data & Analytics, and work closely with our India GIC leadership. The Senior Manager will bring strong domain expertise, lead cross-functional agile teams, act as a technical SME, and serve as a strategic delivery leader across the enterprise.
KEY ACCOUNTABILITIES- As the Sr. D&T Manager – ITQ & PIM, the position would own end-to-end solution delivery, operations, and transformation, from India office, and deliver solutions for Global stakeholders. The role would involve delivering central leadership driving value realization, operational maturity, and technology innovation across the GMI Supply Chain ecosystem.
- Run, Improve and Transform
o Run, Improve and transformation along key platforms: Partner with global stakeholders along systems for ITQ / PLM and MDM / PIM capabilities, Digital solutions (Artwork, workflow etc.) for ITQ & data driven interventions
o Deliver capabilities aligned with our Run–Improve–Transform operating model, accelerating backlog execution and platform stability.
o Lead global enhancements and intelligent automation across planning and execution value streams.
o Support development & deployment of PLM solutions across global presence
o Establish Mature governance practices for Delivery management
o Establish and modernize support & control standards for the Run and Improve Teams across supply chain
- Team & Operational Ownership
o Lead a global team, across India GIC and global markets supporting ITQ / PIM portfolio
o Provide strategic direction, coaching, and talent development, fostering strong leadership and capability growth
o Champion the India GIC as a strategic hub for transformation, platform delivery, and process innovation.
o Ensure operational excellence through measurable KPIs, SLAs, and observability metrics for platforms and support models.
- Supply Chain Domain Enablement
o Act as a domain authority and technical SME along the ITQ (PLM and Digital Solutions) and MDM / PIM space
o Support integration of SAP, Infor PLM, Artwork, Workflow solutions and other tools to enable seamless workflows.
- Business Partnership & Strategy Execution
o Collaborate with senior stakeholders across ITQ (PLM and Digital Solutions), PIM / MDM, Platform, Software Engineering and Data & Analytics teams to align technology with strategic goals.
o Drive platform strategy, value roadmaps, and delivery plans that tie directly to business growth, cost efficiency, and service performance.
o Influence senior stakeholders and participate in forums/councils to prioritize capability investment
o Represent D&T in global ITQ / PIM initiatives, bringing outside-in perspective
- Bachelor’s degree in engineering or a related field; Master’s degree / MBA preferred, with a focus on Operations, Analytics, or Technology Management
- 15 - 20 years of progressive experience in Supply Chain & ITQ Technology, preferably within FMCG or related industries
- Proven track record of leading and delivering Sourcing and Procurement Solutions, along core and intelligent systems (data platforms and analytics) along varied operating models
- Sound understanding and experience (of one or multiple areas) along functional aspect of ITQ (PLM & Digital Solutions) / PIM / MDM – involving core operations and data driven operations
- Exposure of varied technology platforms and architecture (of one or multiple areas), with sound understanding of integrations methodologies (API based, Database integrations, etc) and understanding of PLM and data platforms; Understanding of analytics tools (e.g., Power BI, Tableau, SQL) and strong ability to interpret data and drive decision-making through visualization
- Leadership exposure delivering continuous improvement and innovation along with regular operational topics;
- Experience managing large, cross-functional, and geographically dispersed teams (20+ members), including sub teams, architects, analysts, delivery leads and business counter parts, across levels
- Experience of IT planning and managing budget (OPEX/CAPEX), vendor budgets, and resource planning to ensure cost-effective execution
- Experience working in multinational, cross-functional teams across both developed and emerging markets
- Familiarity with global operating models, regional governance, and integrated supply networks (e.g., regional hubs feeding global nodes)
- Experience supporting ITQ / PLM / MDM / PIM functions through reporting, or metric automation.
- Proven ability to navigate Global Supply Chain & ITQ governance structures, stakeholder councils, and cross-border transformations
- Certifications & Industry Expertise
- Certifications such as PMP, APICS/CSCP, or Lean Six Sigma preferred
- Prior experience with Tier-1 consulting firms or supply chain advisory partners is a plus
- Recognized for leading continuous improvement or cost-to-serve optimization initiatives
- Domain & Platform Experience
- FMCG industry experience preferred, with exposure to multi-region operations (North America, Europe, Asia)
- Hands-on experience with PLM solutions, Artwork, MDM, PIM would be preferred
- Working knowledge of cloud-native platforms like GCP, Azure, or Snowflake and associated AI/ML tools
- Digital & Agile Transformation
- Influence, Thought Leadership & Capability Building
Salary
Hourly based
Remote Job
Worldwide
MH , India
