Answer incoming customer calls and provide solutions to their queries Resolve customer complaints effectively and efficiently Document and update customer information in the system Follow up on customer issues and ensure timely resolution Maintain a high level of professionalism and empathy while interacting with customers Adhere to company policies and procedures in all customer interactions Collaborate with team members and other departments to ensure comprehensive customer support Participate in training sessions to improve product knowledge and customer service skills
Job Types: Full-time, Fresher
Pay: ₹18,086.00 - ₹41,574.05 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Salary
Hourly based
Location
TN , India TN, India
TN , India TN, India
