1. Assist customers with flight bookings, cancellations, and changes
2. Provide accurate information regarding flight schedules, availability, fares, and promotions.
3. Process payments, issue tickets, and handle refunds efficiently.
4. Resolve customer inquiries, complaints, and issues in a professional and timely manner.
5. Keep updated with industry trends, airline policies, and travel regulations.
6. Maintain confidentiality of customer information and adhere to data protection policies.
1. Proven experience as an Air Ticketing Agent or similar role
2. Proficiency in using Galileo and Amadeus systems for flight reservations and ticketing.
3. Strong customer service, communication, and interpersonal skills.
4. Ability to work independently and handle stressful situations calmly.
5. Attention to detail and accuracy in processing bookings and transactions.
6. Certification or training in airline ticketing and reservation systems is a plus.
- Competitive salary package
- Opportunities for career growth and advancement
If this job description aligns with your requirements, we encourage you to apply and join our team to deliver exceptional travel services to our customers.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
Experience:
- Air Ticketing : 2 years (Required)
Location:
- Jalandhar city, Punjab (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary
Hourly based
Location
PB , India PB, India
PB , India PB, India
