- Interact and respond to customer queries over email, telephone, chat
- Both Inbound and outbound calling to solve customer issues
- Cross-selling of products to potential customers
- Resolving complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc
- Manage excel based reports for tracking issues
Job Type: Full-time
Pay: ₹20,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary
Hourly based
Location
HR , India HR, India
HR , India HR, India
