Job Description Template


Job Title – Manager – Public Services - Data & AI


Level : 09 Consultant


Location: Bengaluru / Gurugram/Mumbai


Must have skills:


  • Data & AI / GenAI Strategy development and deployment and large-scale transformation roadmaps for global public sector clients
  • Experience in collaborating with Data & AI / GenAI teams for data fluency and delivering for product/solutions roadmap (including Data Scientists / AI Engineers / Responsible AI practitioners
  • Designing and implementing public sector digital platforms and citizen experience solutions aligned with Data & AI / GenAI strategy of public sector clients
  • Experience with Data & AI / GenAI Strategy design, solutions, benchmarking, best practices, and implementation
  • Experience with key data providers (such as Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP AI Platform/Vertex AI, and Azure)
  • Experience with GenAI frameworks and approach for deployment and an understanding of model development, deployment, optimization, evaluation
  • Experience with solutions involving Supervised / Unsupervised Learning, Deep Learning Applications, Reinforcement Learning, Model Interpretability, and Model Explainability Techniques
  • Experience with solutions involving Content Generation, Language Translation and Localization, Chatbot Development, Text Summarization and Analysis, Multimodal Content Creation


Good to have skills:


  • Knowledge & experience in Public Sector verticals including Social Services, Healthcare, Education, Postal Services, Revenue, Border, Defense or related sectors in the Private Sector
  • Creation of Strategic Vision & Roadmap, Data Readiness & Maturity Assessments, Value Assessments, Use-Case Prioritization plans, Ethics/Policy/Governance POVs, Targeting Operating Model & Design, Blueprinting & Solution Architecture, Change Management & Training Plans, Costing for AI deployment & model training/applications
  • Policy formulation and regulatory compliance for Data & AI / GenAI.


Job Summary:


The Accenture Public Services Strategy team is seeking a highly skilled and innovative Public Sector Strategy Manager. This role is pivotal in driving the Data & AI / GenAI agenda, enhancing data infrastructure, and developing Data & AI / GenAI solutions to improve public services. The ideal candidate will have a background in digital government initiatives with a sectoral/functional focus, and a passion for public service.


Roles & Responsibilities:


Public Sector Data & AI / Gen AI Strategy


  • Develop and implement a comprehensive Data & AI / GenAI strategy aligned with governmental objectives and public sector needs.
  • Designing and implementing Data Platforms / AI Platforms, personalization frameworks and customer experience solutions
  • Identify and leverage emerging Data & AI / GenAI technologies to enhance digital service delivery and citizen engagement
  • Conversant with product backlogs, user requirement gathering, developing user personas, service journey, wireframes, UI/UX etc. with a sector/functional focus
  • Promote Data & AI / GenAI literacy and culture within the organization and across public services.
  • Measure and report on the effectiveness of Data & AI / GenAI initiatives and suggest improvements.


Professional & Technical Skills:


  • Data & AI / GenAI Strategy Design and Implementation
  • Digital Product Strategy
  • Data & AI / GenAI Solutions
  • Data & AI / GenAI Frameworks for deployment
  • Data & AI / GenAI Benchmarking, best practices, and implementation
  • Operating Model Design
  • Creation of Strategic Vision & Roadmap
  • Data Readiness & Maturity Assessments
  • Value Assessments
  • Use-Case Prioritization plans
  • Targeting Operating Model & Design
  • Blueprinting & Solution Architecture
  • Change Management & Training Plans
  • Cost Analysis for AI deployment & model training/applications


About Our Company | Accenture


Experience: Minimum 3-6 year(s) of experience is required


Educational Qualification:


  • Bachelor�s degree in information technology, computer science, or a related field.
  • MBA or a postgraduate degree from a Tier 1 B-School with rich experience in building Data & AI / GenAI strategy and working with public sector clients.

Salary

Hourly based

Location

HR , India HR, India

Job Overview
Job Posted:
1 month ago
Job Type
Full-Time
Job Role
Architect

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Location

HR , India HR, India