Operations Executive

Operations Executive – Security Services

Bangalore / Karnataka (as per operational requirement)

Operations / Security Services

To oversee and support field-level security operations across multiple sites, ensuring effective manpower deployment, compliance with standards, and timely resolution of operational issues to deliver consistent service excellence and client satisfaction.

• Supervise daily deployment and performance of on-ground security personnel.
  
• Ensure manpower availability, shift coverage, and replacements across all client sites.
  

• Conduct routine site visits to review attendance, discipline, grooming, and SOP compliance.
  
• Address on-site challenges and document any incidents or deviations.
  

• Handle client queries, complaints, and operational concerns in a timely and professional manner.
  
• Coordinate corrective actions and ensure service recovery when needed.
  

• Assist in hiring, training, and onboarding new guards as per operational requirements.
  
• Ensure induction and briefing on company standards and site-specific instructions.
  

• Maintain records of duty rosters, attendance, incident reports, and deployment sheets.
  
• Submit daily and weekly operational reports to management for review.
  

• Ensure adherence to company policies, health & safety standards, and INDIA labor laws.
  
• Collaborate with HR, Admin, and Sales departments to facilitate smooth operations.
  

• Bachelor�s degree (preferred in Business, Management, or a related field).
  
• 2�4 years of experience in operations within the INDIA security services sector.
  

• Strong leadership, supervision, and field management skills.
  
• Knowledge of manpower planning and shift management best practices.
  
• Familiarity with INDIA labor laws and security compliance standards.
  
• Excellent communication, problem-solving, and coordination abilities.
  
• Proficiency in MS Office and reporting tools.
  
• Valid driving license (preferred).
  
• Proficiency in English, Hindi and regional languages.
  

Job Type: Full-time

Education:

• Bachelor's (Preferred)
  

Experience:

• operations within the INDIA security services sector: 2 years (Preferred)
  

Language:

• Hindi (Preferred)
  
• English (Preferred)
  
• Kannada (Preferred)
  

Work Location: In person