- Active Listening: Understand customer needs and concerns.
- Clear Explanation: Translate technical specs into benefits that make sense to non-tech-savvy customers.
- Empathy & Patience: Handle questions and objections respectfully.
- Product Knowledge: Understand specs like CPU, RAM, storage, GPU, screen size/resolution, battery life, etc.
- Operating Systems: Familiarity with Windows, macOS, ChromeOS, and Linux.
- Use Cases: Know how to match laptops to customer needs (e.g., gaming, business, student use, content creation).
- Post-sale Support Knowledge: Guide customers about setup, warranties, and support.
- Handling Returns & Complaints: Maintain a helpful, solution-focused attitude.
- Building Loyalty: Encourage repeat business through good service.
Job Type: Full-time
Pay: ₹14,132.95 - ₹17,000.00 per month
Ability to commute/relocate:
- T Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Lead generation: 1 year (Preferred)
- total work: 1 year (Preferred)
- Marketing: 1 year (Preferred)
Language:
- Tamil (Preferred)
Work Location: In person
Salary
Hourly based
Location
TN , India TN, India
TN , India TN, India
