SAP GTS(Global Trade System), Application support and Maintenance

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description Roles & Responsibilities :

We are looking for an experienced GTS (Global Trade Services) Consultant to join our SAP team. The ideal candidate should have deep functional and technical knowledge GTS, experience with end-to-end implementations, and the ability to liaise with business stakeholders to deliver high-quality solutions. The primary responsibility will be to support end users in production system and support in fulfilling small changes which are reported through service requests. The ideal candidate should have strong analytical skills, experience with SAP incident management, and a proactive approach to problem-solving.

Domain expertise in Sales and Distribution

• End to End understanding and expertise in all GTS Topics (Compliance, Customs, Trade Preference etc.) to provide state of art solutions and services.
  
• Experience in mapping and configuring end-to-end business processes in SAP Foreign trade/International trade
  
• Hands-on experience in SAP GTS, its integration, and configuration in conjunction with feeder systems. Must have experience of full scope of these services across clients.
  
• Cross module: CS, MM, FICO and PP knowledge is an added advantage.
  
• Should have thorough knowledge on Sales Order Management, Delivery processing, Transportation management, Invoice processing.
  
• Strong experience in Delivery, Shipments, Picking, packing, WM interface topics
  
• SAP S/4 Sales process understanding and good exposure.
  
• Special business processes � 3rd Party / Consignments / Returns
  
• Perform detailed analysis of business requirements to support with suitable solutions.
  
• Ensure smooth data exchange between feeder systems and GTS using standard and custom interfaces (IDocs, BAPIs, APIs).
  
• Incident Management: Log, track, and manage incidents using ITSM tools (e.g., ServiceNow, Remedy, etc.) in compliance with SLAs.
  

Qualifications Educational qualification:

• BE/BTECH or MBA
  

Experience :

• 4+ years in SAP GTS
  

Additional Information

• Excellent problem-solving, consulting and decision-making skills.
  
• Handling incident, problem tickets, service and change request in SAP.
  
• Mentoring, guiding, supporting and directing associates.
  
• Good communication and interpersonal