Tele Consultant

Job Description :

We are looking for a dynamic and customer-oriented Pre-Sales Tele Consultant to join our team in Ghatkopar, Mumbai. The ideal candidate will have experience in a clinic or healthcare setup, with strong communication skills in Gujarati and English. The role involves engaging with potential clients over the phone, providing information about our services, and nurturing leads through excellent customer service and CRM follow-ups.

Key Responsibilities:

· Make outbound calls to potential customers to introduce and explain clinic services

· Handle inbound inquiries and follow-up calls with professionalism and empathy

· Maintain accurate records of all interactions using CRM software

· Understand customer needs and provide appropriate service-related information

· Schedule appointments and ensure smooth coordination between clients and clinic staff

· Achieve daily/weekly call and conversion targets

· Work closely with the sales and operations team to enhance customer acquisition

· Provide feedback and suggestions for continuous improvement

Required Skills & Qualifications:

· Minimum 6 months to 2 year of experience in a clinic, healthcare, or customer-facing.

environment

· Fluency in Gujarati and English is a must

· Excellent verbal communication and active listening skills

· Experience in Customer Relationship Management (CRM) tools

Keywords: Pre Sales, Telecaller, Female,

Mandatory Key Skills (at least 1): Telecaller, Pre-sales

Work Experience Required 6months - 1 Year

CTC offered* 1,80,000 - 3,00,000

Job Location(s) : Ghatkopar. Please mention the exact location, as it is mandatory to post the job on site. (Max 3 locations can be added)

Industry Type Medical Services / Hospital - Other Please select from drop-down list

Functional Are: Customer Success, Service & Operations. Please select from the drop-down list

Qualification Graduate

Job responses on (email id ) hrrecruitment@pravaayu.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English, Hindi, Marathi/ Gujarati (Required)
  

Shift availability:

• Day Shift (Preferred)
  

Work Location: In person