Job Title: Telecaller
Location: Amritsar, Punjab
Experience: 1+ years
Industry: EdTech / Overseas Education
Employment Type: Full-Time
Work Schedule: Monday to Saturday
Company: Delta Education


Role Overview


We are looking for a proactive

Telecaller to connect with daily incoming leads, offer basic counselling over the phone, and motivate them to visit our office for a detailed consultation. The candidate will be the first point of contact and will play a key role in driving footfall to our office.


Key Responsibilities


  • Call and follow up with leads provided on a daily basis.
  • Offer initial counselling and build interest around our services.
  • Convince leads to visit the office for a face-to-face counselling session.
  • Coordinate with the counselling team to ensure smooth handover.
  • Maintain records of calls and follow-up status.
  • Maintain a polite, positive, and confident tone on all calls.


Qualifications & Skills


  • Minimum qualification: 12th pass; graduates preferred.
  • 1 year of experience in tele-calling or customer interaction (preferred).
  • Fluency in Hindi and Punjabi is a must; basic English communication is required.
  • Strong communication and persuasion skills.
  • Confident and target-driven personality.
  • Ability to handle objections and continue engaging the lead.


Job Types: Full-time, Permanent


Pay: ₹7,000.00 - ₹15,000.00 per month


Work Location: In person

Salary

Hourly based

Location

PB , India PB, India

Job Overview
Job Posted:
1 month ago
Job Type
Full-Time
Job Role
Experience

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Location

PB , India PB, India