Associate Analyst - Reliability Ops Support

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At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

The Technical Operations Reliability team ensures United operates safely and dependably by analyzing aircraft defects and operational disruptions. The team monitors trends to notify maintenance and engineering teams of emerging issues and probable corrective actions. The Associate Analyst will aim to provide accurate information and useful insights to help multiple divisions make better data-driven decisions.

• Provide accurate and useful data on time including, but not limited to, identifying ATA codes for tech ops interruptions, identifying component/ condition/ other details for system failures, identifying top system failures, supporting fleet reliability meetings
  
• Regulatory reporting and operational support, including dispositioning chronic items
  
• Tracking fleet trends and highlighting potential issues by performing operational drill-downs
  
• Supporting ongoing reliability/fleet initiatives, ad-hoc requests and reporting needs
  

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• Bachelors degree in aeronautical engineering, aircraft maintenance, other engineering or related disciplines
  
• 1+ years of experience in aviation, or related fields
  
• Knowledge of aircraft systems
  
• Superior attention to accuracy and detail
  
• Comfort with ambiguity
  
• Strong problem solving and analytical skills
  
• Must be legally authorized to work in India for any employer without sponsorship
  
• Must be fluent in English (written and spoken)
  
• Successful completion of interview required to meet job qualification
  
• Reliable, punctual attendance is an essential function of the position
  

• Knowledge of aircraft fleet health and/or reliability programs preferred
  
• Familiarity with using database querying tools, such as SQL, and data visualization/ reporting tools preferred