We are looking for an experienced and dedicated
Customer Relationship Executive who can handle customer communication, follow-ups, lead tracking, and sales coordination with ease. The ideal candidate must be fluent in English, Hindi, and Bengali – this is a must with no compromises. Good command over Excel, computer basics, and internet usage is essential.- Make calls to existing and potential clients for follow-ups and product pitching
- Share offers, order updates, and other details via calls, WhatsApp, and SMS
- Build and maintain long-term customer relationships
- Track daily activity and performance of the field sales team
- Maintain records of follow-ups, orders, and field activities in Excel
- Attend to walk-in customers at the showroom
- Present product details, offers, and guide customers through the selection process
- Stay updated with all product details, pricing, and ongoing offers
- Use this knowledge to pitch effectively to potential customers
- Generate leads through online/offline sources
- Record and track all leads, follow-ups, and closures using Excel
- Fluency in English, Hindi, and Bengali (both spoken and written) � no compromise
- Strong knowledge of Excel (filters, formulas, data entry, tracking sheets)
- Comfortable with calling, tracking, and reporting client interactions daily
- Good with computer operations � browsing, surfing, Google search, basic typing
- Familiar with using social media platforms like WhatsApp, Instagram, and Facebook for business purposes
- Friendly, confident, and professional approach with customers
- Experience in the pet industry or retail sales is a bonus
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Do you have experience of tele calling? How many years?
Language:
- English (Required)
Work Location: In person
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Top of Form
· Email
· Yes
· hr. dokitti.@gmail.com
· Yes, email address provided
Job Types: Full-time, Permanent
Pay: ₹10,510.98 - ₹21,370.62 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
Work Location: In person
Salary
Hourly based
Location
WB , India WB, India
WB , India WB, India
