Job Title: Chat Process Executive – Mohali
Company: Digital Dots


Location: Mumbai (On-site)
Job Type: Full-time


Job Description:

We are looking for Chat Process Executives to manage client queries via chat. Candidates should have good typing speed, communication skills, and basic computer knowledge. Prior experience in BPO or customer support will be a plus.


Key Responsibilities:


  • Respond to customer queries via live chat
  • Maintain accurate records of interactions
  • Resolve issues or escalate when needed
  • Ensure timely and professional responses


Requirements:


  • Minimum qualification: 12th pass
  • Good English typing and grammar
  • Basic computer knowledge
  • Ability to multitask and stay calm under pressure


Experience: 0–2 years (Freshers can apply)


Industry: BPO / Customer Support


Job Type: Full-time


Pay: ₹305,250.00 - ₹329,885.00 per year


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time


Education:


  • Bachelor's (Required)


Language:


  • English (Required)


Location:


  • Mohali, Punjab (Required)


Work Location: In person

Salary

Hourly based

Location

PB , India PB, India

Job Overview
Job Posted:
1 month ago
Job Type
Full-Time
Job Role
Associate

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Location

PB , India PB, India