Salary: ₹35,000 – ₹45,000 per month
Experience: 2–5 years
Gender: Open to both male and female candidates
Job Type: Full-Time
We are looking for a skilled and customer-focused
Customer Support Executive to join our team in Grant Road / Kemps Corner, Mumbai. The ideal candidate should have excellent communication skills, a problem-solving mindset, and prior experience in handling customer queries across phone, email, or chat. This role requires patience, attention to detail, and a strong commitment to customer satisfaction.- Handle inbound and outbound customer calls, emails, and chat support
- Resolve customer complaints, queries, and service requests in a timely manner
- Maintain detailed records of customer interactions in the CRM system
- Follow up with customers to ensure resolution and satisfaction
- Coordinate with internal teams to address customer concerns
- Share feedback and customer insights with the team to improve service quality
- Meet daily, weekly, and monthly performance targets
- 2�5 years of experience in customer service or support roles
- Strong verbal and written communication skills in English (Hindi/Regional languages is a plus)
- Basic knowledge of CRM or customer service tools
- Ability to multitask and remain calm under pressure
- Graduate preferred (not mandatory if experienced)
- Problem-solving attitude and a customer-first approach
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person
+91 9920501089
Salary
Hourly based
Location
MH , India MH, India
MH , India MH, India
