Our company is looking for a
Customer support Executive to ensure that customers are satisfied and to manage the customer support process. They are the primary point of contact between customers and the company. Some of their responsibilities include:Handling questions, comments, and complaints: Addressing questions, comments, and complaints about a business
Develop and improve customer experience
- Bachelor�s degree in business, computer science or engineering
- 2+ years of experience in commercial support
- Excellent verbal and written communication, analytical and problem-solving skills
- Strong customer service skills
- Handling all Voice and Non-Voice Processes.
- Knowledge of Excel, Word, and PowerPoint
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Call center: 1 year (Preferred)
- Customer relationship management: 1 year (Preferred)
- Telemarketing: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Mohali, Punjab (Required)
Work Location: In person
Salary
Hourly based
Location
PB , India PB, India
PB , India PB, India
