Job Title: Customer Support (Non Voice)
Company: WeSage BPM
Job Type: Full-Time
Location: Ahmedabad, Gujarat


Position Overview:

WeSage BPM is looking for detail-oriented and proactive

Customer Support Executives with 6 to 18 months of relevant experience. The ideal candidate should be open to working both day and night shifts and capable of performing data-related tasks including research, verification, and reporting. A positive attitude, adaptability, and willingness to learn are key to success in this role.


Key Responsibilities:


  • Data Verification: Ensure accuracy and integrity of project-related data.
  • Reporting: Create and manage reports using Excel or Google Sheets.
  • Proposal Support: Assist in drafting and formatting project proposals.
  • Data & CRM Management: Maintain databases and manage CRM entries with precision.


Required Skills & Qualifications:


  • Internet Research: Proficient in online research and data gathering.
  • English Comprehension: Good understanding of written English (fluency not required).
  • MS Excel/Google Sheets: Familiarity with basic functions and data organization.
  • CRM Tools: Basic experience with data entry or customer management systems.
  • (Preferred) Knowledge of U.S. Insurance Industry: Advantageous, but not mandatory.


Education & Experience:


  • Education: Graduate or undergraduate in any discipline. (No technical background required.)
  • Experience:
  • Minimum 6�18 months of experience in back-office operations preferred.
  • Overall work experience of 2 years is desirable.


Work Schedule & Shifts:


  • Willingness to work in both day and night shifts, including U.S. time zone shifts.


Compensation & Benefits:


  • Competitive Salary: To be discussed during the interview.
  • 5-Day Work Week
  • Paid Holidays as per company policy.
  • Paid Overtime
  • Performance-Based Bonus
  • Shift Allowance for night/U.S. shifts.
  • Health Insurance included in the benefits package.


Job Types: Full-time, Permanent, Fresher


Pay: From ₹16,000.00 per month


Benefits:


  • Health insurance
  • Paid time off
  • Provident Fund


Ability to commute/relocate:


  • Ellis Bridge, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)


Education:


  • Bachelor's (Preferred)


Language:


  • English (Required)


Shift availability:


  • Night Shift (Preferred)


Work Location: In person


Speak with the employer

+91 8460001175

Application Deadline: 15/08/2025

Expected Start Date: 11/08/2025

Salary

Hourly based

Location

GJ , India GJ, India

Job Overview
Job Posted:
1 month ago
Job Type
Full-Time
Job Role
Customer Support

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Location

GJ , India GJ, India