Client communication
- Reply to clients� queries via email /phone in a timely and orderly fashion.
- Ensure compliance & regulations of policies with all RMC/ Clients companies
- Coordinating with various departments & external vendors.
- Prepare itineraries with vendors.
- Make appointments with various schools, hospitals, clubs, etc for the clients.
- Monitor, track and report the entire program until closure.
- Timely follow-up with the clients/vendors on emails/calls
- Prepare daily and weekly reports.
- Maintain internal MIS and Trackers
Program coordination
- Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery
- Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. . Act as a point of escalation and resolution of issues that arise on a case-by-case basis
- Serve as a single point of accountability for the day-to-day operations - coordinating with the team and ensuring client satisfaction.
- Achieve operational targets
- Assist the consultants to deliver the on ground programs. You may sometime need to travel and conduct programs
- Optimize costs and contribute in driving revenue
MIS & Documentation
- Follow up and ensure updating of Service dashboard on google docs
- Follow up for case closures and maintaining the weekly /monthly MIS.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Salary
Hourly based
Location
KA , India KA, India
KA , India KA, India
