Infrastructure Project Manager

NationsBenefits is the leading provider of supplemental benefits, flex cards, and member engagement solutions that partners with managed care organizations to provide innovative healthcare solutions designed to drive growth, improve outcomes, reduce costs, and delight members. Our comprehensive suite of innovative supplemental benefits, payments platform, and member engagement solutions help health plans deliver high-quality benefits to their members, addressing social determinants of health and improving member health outcomes and satisfaction. With a compliance-focused infrastructure, proprietary technology systems, and premier service delivery model, we enable our health plan partners to deliver high-quality, value-based care to millions of members.

We are a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It's how we're transforming the healthcare industry for the better. We provide career advancement opportunities within the organization with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India. You might also like to know that NationsBenefits is also recognized as one of the fastest growing companies in America. We're proud of how far we've come, and a career with us also gives you growth opportunities.

We are looking for Infrastructure Project Manager who is responsible for planning, executing, and delivering IT infrastructure projects that support business operations and strategic initiatives. This role ensures seamless coordination across cross functional teams, manages project risks, and drives timely delivery of infrastructure solutions with a focus on scalability, security, and operational efficiency.

• Manage end-to-end infrastructure projects (e.g., surge readiness, data center migrations, enterprise software transitions).
  

• Develop and maintain project plans, schedules, and resource allocations.
  

• Coordinate with site leads and remote teams for successful deployments.
  

• Ensure projects meet timelines, budgets, and scope requirements.
  

• Maintain stakeholder satisfaction throughout all phases.
  

• Supervise infrastructure components including Zero Trust technologies, firewalls, Microsoft Azure, and endpoint security systems.
  

• Conduct risk assessments and ensure compliance with IT security policies.
  

• Serve as the primary contact for internal stakeholders, vendors, and crossfunctional teams.
  

• Negotiate goals and expectations across departments.
  

• Lead regular updates and communicate progress, obstacles, and deliverables.
  

• Drive automation and documentation improvements using tools like JIRA.
  

• Lead onboarding and transitions for new sites/systems with minimal disruption.
  

• Create and maintain SOPs and checklists for consistent execution.
  

• Embed privacy and security objectives into all project phases.
  

• Maintain documentation for audits, disaster recovery, and business
  

continuity.

• Collaborate with internal teams and external experts to ensure project success.
  

• Translate project instructions into actionable strategies.
  

• Communicate clearly and adapt to direction effectively.
  

• Bachelor's or Master's in IT, Computer Science, or related field.
  
• 6+ years of experience in IT infrastructure project management.
  

• Expertise in risk management and resource allocation.
  

• Strong knowledge of ITIL 4 and PMP standards.
  

• Excellent communication, leadership, and stakeholder management.
  

• Demonstrated success in leading cross-functional teams in matrixed organizations.
  

• Hands-on experience with cloud migration projects and hybrid infrastructure environments.
  

• Experience with tools such as JIRA, Service management tools, JAMF, Zero trust solutions, Fortigate, and Microsoft 365.
  

• Knowledge of hybrid and remote infrastructure support models.
  

• Ability to manage several projects simultaneously across diƯerent
  

departments in a fast-paced environment.

• Certification in ITIL4, Project Management (e.g., PMP, Scrum master).
  

o Competitive salary and performance-based incentives.

o Flexible work hours and hybrid work model.

o Exposure to the latest cloud technologies and enterprise-level projects.

o Learning and development opportunities.

o Health insurance and other benefits.