Linux System Administrator

• End-User Support:
  

o Provide desktop support for a variety of workstations, ensuring seamless operation for VFX artists, designers, animators, and other staff.

o Troubleshoot and resolve hardware and software issues, ensuring minimal downtime for creative staff.

o Respond to help desk tickets, providing timely and effective solutions to technical problems.

o Assist with the setup, configuration, and maintenance of desktop systems, software applications, and related peripherals (monitors, input devices, printers, etc.).

• System Configuration and Maintenance:
  

o Install and configure VFX-specific software tools (e.g., Autodesk Maya, Houdini, Nuke, Adobe Creative Suite, etc.) on workstations.

o Ensure regular updates and patch management for operating systems and software applications.

o Maintain and troubleshoot network connectivity and shared storage systems (NAS/SAN) relevant to VFX workflows.

• Hardware Support:
  

o Perform diagnostics, repairs, and replacements of hardware components (e.g., CPUs, GPUs, memory, hard drives).

o Manage asset inventory, ensuring that workstations and other IT equipment are properly tracked and maintained.

• Collaboration with IT Team:
  

o Work closely with IT administrators and other technical staff to resolve complex issues, including server and network-related concerns.

o Provide input to improve the IT infrastructure and support processes to enhance efficiency and reliability in the studio’s environment.

• Documentation and Reporting:
  

o Maintain accurate and detailed records of troubleshooting steps, resolutions, and system configurations.

o Document software installations, updates, and hardware repairs/replacements.

• Training and Guidance:
  

o Provide basic training and support to end-users on VFX software applications and general IT practices.

o Assist with onboarding new employees by setting up workstations and providing initial training on system usage.

• Education & Experience:
  

o Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.

o 2+ years of experience in desktop support, IT support, or related technical roles, ideally within a VFX or creative studio environment.

o Familiarity with industry-standard software for VFX, animation, and design (e.g., Autodesk Maya, Houdini, Nuke, Cinema 4D, Adobe Creative Cloud). .

o Strong knowledge of Windows, Linux operating systems.

o Experience in troubleshooting and repairing desktop hardware (PCs, workstations, laptops).

o Familiarity with storage solutions used in VFX production (NAS/SAN, RAID configurations, etc.).

o Understanding of network protocols and connectivity (DNS, DHCP, TCP/IP). o Experience with remote desktop support tools and help desk ticketing systems. .

o Understanding of VFX pipelines, workflows, and the high-performance computing requirements specific to visual effects, animation, and post production.

o Ability to configure and maintain high-end workstations with powerful GPUs and multi-monitor setups.

• Soft Skills:
  

o Excellent communication skills with the ability to explain technical concepts to non-technical users.

o Strong problem-solving skills with a proactive approach to resolving issues. o Ability to work well under pressure and meet deadlines in a fast-paced, creative environment.

o Team player with a customer-first attitude.

o Experience in Installing and configuring VFX-specific software tools (e.g., Autodesk Maya, Houdini, Nuke, Adobe Creative Suite, etc.) on workstations. . Certifications in IT support, such as Red hat, MCSE, CCNA, Microsoft Certified Professional (MCP), or equivalent.

• Familiarity with cloud storage solutions and collaborative tools used in VFX studios (e.g., Shotgun, Autodesk)
  

Job Types: Full-time, Permanent

Benefits:

• Health insurance
  
• Provident Fund
  

Job Type: Full-time

Pay: ₹25,000.00 - ₹36,968.50 per month

Schedule:

• Day shift
  

Work Location: In person