operation

Role Overview:Responsible for managing and coordinating the entire pre-insurance medical check-up process. Ensures smooth operations between clients, diagnostic centers, doctors, and internal teams while maintaining quality and turnaround time standards.Key Responsibilities:

• Coordinate and schedule pre-insurance medical check-ups for clients as per company and insurance partner guidelines.
  
• Liaise with diagnostic centers, hospitals, and medical practitioners to ensure timely completion of check-ups.
  
• Verify reports and ensure accurate documentation before submission to underwriting teams.
  
• Monitor TAT (Turn-Around Time) and escalate delays to maintain service levels.
  
• Handle customer queries and provide necessary assistance regarding the medical check-up process.
  
• Maintain MIS reports for daily operations and share regular updates with management.
  
• Ensure adherence to compliance, quality standards, and company policies during the entire process.
  
• Work with the IT and operations teams to streamline workflows and improve efficiency.
  

Skills & Competencies:

• Strong coordination and communication skills.
  
• Knowledge of insurance and medical check-up processes preferred.
  
• Ability to handle multiple stakeholders (clients, diagnostic centers, doctors).
  
• Proficiency in MS Office and reporting tools.
  
• Attention to detail and customer-centric approach.
  

Qualification & Experience:

• Graduate (preferably in Life Sciences/Healthcare/Management).
  
• 5-10 years of experience in insurance operations, healthcare coordination, or similar roles.
  
• Experience in pre-insurance medical check-up processes will be an added advantage.
  

Address: S. Lal Tower, Plot No 545 , Part of First Floor East Side Sector 20 Dundahera, Near Hanuman Mandir, Shankar Chowk Road, Gurgaon 122016 414-415,4th Floor, NeelKanth Corporate Park Kirol Road /Village, Vidya Vihar Society, Vidyavihar (West), Mumbai - 400086. 401, 4th Floor, Sakar I, Nr. Gandhigram Railway Station, Ashram Road, Ahmedabad 380009 Mobile no : 8657923981 or pratiksha.parulekar@healthindiatpa.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person