Quality Assurance Processor

We’re looking for a detail-oriented and adaptable Quality Assurance Processor to join our team in Pune. This role involves reviewing property inspection reports to ensure they meet client standards and are accurate and consistent. You’ll also help improve processes and work closely with field teams to support report quality.

• Review inspection photographs to ensure they meet required quality standards and capture all relevant elements of the property.
  
• Validate that reported hazards and conditions match visual evidence and align with client-specific guidelines.
  
• Review RCT (Replacement Cost Tool) data to confirm accuracy of property characteristics in relation to images.
  
• Verify that sketches and diagrams align with the actual property footprint.
  
• Cross-check public data sources to validate inspection findings when necessary.
  
• Communicate effectively with field inspectors in writing to resolve errors or clarify report details.
  
• Maintain a high standard of professionalism, ethics, and integrity in all communications.
  
• Suggest improvements to enhance productivity, reduce errors, and support operational excellence.
  
• Follow organizational policies and client expectations rigorously.
  
• Participate actively in training programs and apply learning to boost quality and output.
  

• Experience in quality control, property inspections, or insurance processes.
  
• Familiarity with U.S. property or insurance industry practices is an added advantage.
  
• Excellent verbal and written communication skills.
  
• Proficient with Microsoft Office Suite or related software.
  

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.