Location: Mumbai
Department: Sales Operations
Reporting To: Sales Manager
Employment Type: Full-time
We are looking for a dynamic and experienced
Sales Executive to manage and support key clients and high-value accounts. The ideal candidate will be responsible for end-to-end coordination with internal departments and external customers, ensuring smooth order processing, timely invoicing, and effective resolution of post-sales issues. This role requires strong communication, customer service, and coordination skills, as well as the ability to handle a large portfolio efficiently.- Client Coordination:
Act as the single point of contact for key clients, ensuring timely communication, service delivery, and customer satisfaction.
- Order & Inventory Coordination:
Follow up on pending orders daily by liaising with the
Local Purchase teams to ensure smooth order fulfillment.- Invoicing & Payment Recovery:
Responsible for preparing and processing daily invoices; coordinate invoice receipts and assist the Recovery Team in timely collection of payments.
- Customer Support & Service:
Handle customer queries and grievances related to deliveries, returns, product issues, system errors, and brand-related concerns. Ensure timely resolution in coordination with relevant departments.
- After-Sales Service:
Ensure proper follow-up and closure of service requests, feedback, and complaints from clients to build long-term relationships.
- ensure timely upload and accuracy of data in SAP.
- Strong interpersonal and communication skills
- Proficient in MS Excel, SAP, and order management systems
- Excellent problem-solving and coordination abilities
- Ability to manage multiple clients and tasks under pressure
- Strong customer service orientation
- Knowledge of logistics and warehouse coordination is an added advantage
- Bachelor�s degree in Business Administration, Commerce, or a related field
- Minimum 3�5 years of experience in Sales Operations.
- Prior experience in handling HoReCa clients is preferred
- Familiarity with ERP systems (SAP preferred)
Interested Candidate can share their updated Resume/CV via mail
hrd02@mrkfoods.in and hrd@mrkfoods.in OR WhatsApp 9833802742 and 9820458853Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
+91 9833802742
Salary
Hourly based
Location
MH , India Thane, MH, India
MH , India Thane, MH, India
