We are looking for an enthusiastic and customer-focused
Telecaller to join our team. The ideal candidate will be responsible for handling outbound and inbound calls, resolving customer queries, explaining our services, and maintaining a positive relationship with our clients. A polite, confident, and professional approach to customer communication is essential. Roles & Responsibilities:- Make outbound calls to prospective and existing customers.
- Handle incoming calls and respond to customer queries promptly.
- Provide detailed information about products, services, and ongoing schemes.
- Maintain a database of customer contacts and update call details regularly.
- Follow-up with potential leads and ensure timely closure of queries.
- Maintain records of calls and customer feedback for reporting purposes.
- Escalate unresolved issues to the appropriate departments.
- Meet daily/weekly/monthly calling and conversion targets.
- Maintain professionalism and courtesy in all customer interactions.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Salary
Hourly based
Location
AS , India AS, India
AS , India AS, India
