- Make outbound calls to potential customers and explain products/services.
- Handle inbound calls and resolve customer queries effectively.
- Follow-up on leads and maintain a strong pipeline.
- Maintain a record of calls and customer information in the CRM system.
- Meet daily/weekly/monthly targets for call volume and conversions.
- Provide accurate information and handle objections professionally.
- Ensure high levels of customer satisfaction.
- Coordinate with sales or support teams if needed.
- High school diploma or equivalent (Bachelor�s degree preferred).
- Proven experience as a telecaller or similar role (preferred).
- Excellent communication skills in [Languages � e.g., English, Hindi, etc.].
- Basic computer knowledge and proficiency in MS Office/CRM tools.
- Ability to work under pressure and meet sales targets.
- Positive attitude and strong interpersonal skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
Experience:
- Telecaller: 2 years (Required)
Language:
- Hindi (Required)
- English (Required)
Location:
- Galleria DLF-IV, Gurugram, Haryana (Required)
Work Location: In person
Application Deadline: 08/10/2025
Salary
Hourly based
Location
HR , India HR, India
HR , India HR, India
