Telecaller Job Description


Position Title: Telecaller
Department: Sales / Customer Service / Support
Location: Namakkal
Employment Type: Full-Time / Part-Time Experience : One year


Job Overview:


We are seeking a motivated and results-driven

Telecaller to join our team. The telecaller will be responsible for making outbound calls to potential customers or clients to promote products/services, generate leads, and support customer service efforts. A successful telecaller should be persuasive, energetic, and able to adapt to customer needs.


Key Responsibilities:


  • Make outbound calls to prospective customers.
  • Explain products/services clearly and effectively.
  • Answer incoming calls and address customer queries.
  • Maintain records of calls, leads, customer details, and follow-ups.
  • Achieve daily/weekly/monthly targets.
  • Follow communication scripts and company guidelines.
  • Handle objections and convert leads into sales or appointments.
  • Work with team members and managers to improve call performance.


Required Skills:


  • Excellent verbal communication in [language(s)].
  • Good listening and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Ability to handle rejection and remain confident.
  • Time management and organizational skills.


Educational & Experience Requirements:


  • Minimum 12th pass or graduate.
  • Prior experience in telecalling, BPO, or telesales preferred


Job Type: Full-time


Pay: From ₹8,000.00 per month


Benefits:


  • Health insurance


Schedule:


  • Morning shift


Supplemental Pay:


  • Commission pay
  • Performance bonus
  • Yearly bonus


Work Location: In person

Salary

Hourly based

Location

TN , India Namakkal, TN, India

Job Overview
Job Posted:
1 month ago
Job Expire:
3 hours from now
Job Type
Full-Time
Job Role
Customer Service

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Location

TN , India Namakkal, TN, India