Corporate Sales (Travel Industry)

Position Overview:

The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion

efforts for the TRS business (Business Travel) of the Company. The incumbent will also be

responsible for maximizing our sales team potential, crafting sales plans.

ï‚· Source and acquire new business for the company, and consistently deliver on sales

targets. Personally lead the sales efforts for large / key clients.

ï‚· Develop business strategies and plans towards profitable customer retention and

expansion of the company share in shared accounts. Own the implementation of such plans.

ï‚· Maintain a strong pipeline of prospects and follow the sales process with the required

rigour. Implement a robust sales governance framework, including regular review and

feedback process.

ï‚· Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects

and existing clients. Proactively assess, clarify and validate customer needs and priorities

on an ongoing basis.

ï‚· Remain informed about Industry developments, RFI/ RFP opportunities, Competition

activity and product knowledge.

ï‚· Develop, implement and effectively lead the strategic account planning process that

promotes company objectives and achievement of critical milestones. Continuously

explore and implement yield improvement opportunities with clients through tactical and

strategic initiatives.

ï‚· Build & sustain productive relationships with existing clients, key influences and decision

makers to drive client retention and expansion efforts. Lead Account Reviews with large

customers.

ï‚· Implement a formal process for monitoring and measuring customer and client satisfaction

and collaborate with relevant stakeholders for achieving continuous improvement in

traveller satisfaction and client engagement and program value delivery.

ï‚· Collaborate with internal stakeholders to meet shared objectives around profitable client

retention and expansion. Provide regular and constructive feedback on client and

customer satisfaction and other issues to internal teams and support timely resolution as

necessary.

Key Competencies

ï‚· Focus on Customer:

Foster a customer-centric environment where the customer perspective is central to the

thinking, discussions, and decisions, and ensure delivery of exceptional value to the

customer.

ï‚· Drive for Results:

Demonstrate and foster a sense of urgency, persistence, and accountability to take the

actions required to achieve results.

ï‚· Lead Courageously:

Take principled risks to do what is right, achieve personal and organizational success, and

support others who do the same.

ï‚· Promote Agility and Innovation:

Work resourcefully and model resiliency in the face of shifting priorities and demands,

champion new ideas, and encourage new ways of looking at problems, processes and

solutions to improve results.

ï‚· Demonstrate Commitment:

Model energy and optimism, and maintain composure under trying circumstances,

continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate

new situations, and improve results.

ï‚· Establish Collaborative Relationships:

Reach out to develop and maintain respectful, collaborative relationships within own

workgroup and across organizational boundaries.

Key Skills

ï‚· Successful previous experience as a sales manager, consistently meeting or exceeding

targets

ï‚· Excellent customer service skills with proven negotiation skills.

Sales Manager / Sr. Sales Manager

Job Type: Full-time

Pay: ₹1,700,000.00 - ₹2,000,000.00 per year

Experience:

• total work: 7 years (Preferred)
  
• Travel Industry: 4 years (Preferred)
  
• Corporate Sales: 6 years (Preferred)
  

Location:

• Delhi, Delhi (Preferred)
  

Work Location: In person