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Looking for passionate professionals ready to take their career to the next level.


Position: Customer Retention & Insurance Liaison (CRM)


Industry: Insurance/TPA


Experience: 4 years+


CTC: 3.5LPA to 5LPA


Location: New Delhi


Roles & Responsibilities:


  • Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams
  • Build and maintain strong relationships with insurance companies and their various offices.
  • Coordinate for policies, data and endorsements.
  • Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims.
  • Taking up resolution of claims pending for payment requiring underwriting office interference.
  • Coordinate with other teams for logical closure of claims associated with insurers approvals.
  • Periodical visits to underwriting offices, track meeting outcome and report.
  • Attend agent meets wherever retail business is allocated
  • Attend periodical meetings called for by insurers to represent the company
  • Understand the business portfolio of various insurers, seek relevant reports from MIS and have all information handy to respond to insurer queries
  • Build strong relationship with brokers and corporate clients.
  • Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues.
  • Collaborate with internal such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations.
  • Team management of corporate relationship/client servicing executives in the region.


Important Note:


  • Health Insurance / TPA Profile only eligible.
  • Looking Candidate for Immediate Joiner.
  • Interested candidate can send your updated resume to careers@linkktpa.com.


Job Types: Full-time, Permanent


Pay: ₹30,000.00 - ₹40,000.00 per month


Benefits:


  • Paid sick time
  • Provident Fund

Salary

Hourly based

Location

DL , India DL, India

Job Overview
Job Posted:
1 month ago
Job Expire:
3 days from now
Job Type
Full-Time
Job Role
Agent

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Location

DL , India DL, India