Job Title: Customer Care Executive
Experience: 0-3 Years
Location: Mumbai
Employment Type: Full-time
Job Summary:
We are looking for a Customer Care Executive (CCE) who can serve as the first point of contact between the organization and its customers. The ideal candidate will be responsible for handling customer queries, complaints, feedback, and support requests via multiple communication channels including calls, emails, live chat, and social media.
Key Skills and Competencies:
- Excellent verbal and written communication skills (in English and regional languages, if applicable)
- Strong listening and interpersonal skills
- Patience, empathy, and a positive attitude
- Ability to handle pressure and high call volumes
- Problem-solving and analytical thinking
- Multitasking abilities and time management
Educational Qualifications:
- Minimum: 10+2 or Equivalent
Job Types: Full-time, Permanent
Pay: ₹10,625.80 - ₹15,000.00 per month
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
Salary
Hourly based
Location
MH , India MH, India
MH , India MH, India
