Customer Support Executive

Job Description: Sales Consultant (Outbound Process)Company Overview

Join a thriving team focused on driving business growth with scalable outbound sales for the US market. We seek ambitious, high-energy professionals eager to develop their careers in a results-driven and supportive environment.

Position: Sales Consultant (Outbound Process)

Key Responsibilities

• Handle calls transferred from the Telemarketing (TM) team to qualify, engage, and convert leads into sales (hardcore sales).
  
• Manage the complete sales lifecycle including agreement signings and documentation.
  
• Execute outbound telemarketing calls via dialer tools and manual methods, adhering to sales scripts, filters, and criteria.
  
• Build strong client relationships and provide exceptional customer service with diligent follow-ups.
  
• Consistently meet or exceed monthly sales targets and KPIs.
  
• Maintain accurate records and prepare regular reports on sales activities and results.
  
• Adapt to shift timings in line with US EST and Daylight Saving schedules, including weekends as required.
  

Qualifications

• Minimum: 12th pass (high school diploma or equivalent).
  
• At least 1 year of outbound sales experience in the US market (US calling/client handling required).
  
• Age: Up to 35 years.
  

Skills & Competencies

• Excellent verbal and written communication skills.
  
• Superior sales acumen with strong negotiation abilities.
  
• Adaptable with the ability to use and personalize pre-arranged scripts.
  
• Proficient with dialer systems and manual calling.
  
• Highly self-motivated, target-driven, and hands-on.
  
• Ability to work both independently and as part of a team.
  
• Comfortable working in a 24/7, 365-day operational environment.
  

Benefits

• Competitive salary and lucrative incentives.
  
• Complimentary two-way cab service within a 30 km radius.
  
• Alternatively, a travel allowance of ₹3,000 for self-arranged transport.
  
• Opportunities for professional growth and skill development.
  
• Supportive, team-oriented work culture.
  
• Annual increments and regular appraisals.
  

Job Types: Full-time, Permanent

Pay: Up to ₹42,000.00 per month

Benefits:

• Provident Fund
  

Application Question(s):

• Do you have a minimum of 1 year of outbound sales experience, specifically handling US clients or sales in the US market. Are you comfortable with the salary, shifts and location?
  
• Do you have experience working for Sales or Customer support (Voice or Non Voice)?
  

Experience:

• International voice process: 1 year (Required)
  

Work Location: In person